Quote:
He just charged my credit card the other week. So far it's been a 1 year wait. Can't wait to see the leather. Some slick S&W leather due my way
That is
EXACTLY the problem. Visa has issued a totally new card and
NOT continued the numeric sequence of previously issued cards.
I want him to be paid for his work when it is complete. Currently, if he charges the card with the data I supplied to him, he will not be.
I have not been calling to ascertain a delivery date or to whip him into faster service.
I have left messages telephonic and e-mail for him to contact me.
I am not comfortable with leaving the new credit card data on an unsecured site or voice mail.
It comes down to a pretty simple business practice.
He makes good stuff.
He does that for a living.
He wants to be paid for his effort and product.
He has a
NEED to employ common business sense.
Not returning the repeated comms of a customer is not how the many other professionals would have managed this rather small problem.
Note that I have been in touch with several other holster professionals regarding this same problem and all have either returned my call or answered via return e-mail.
Common courtesy goes a very long way.
However, I am gratified that Mr.Bulman is alive and well, if in seclusion.
Thanks to all who have responded,
Ari