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I make my living in the collectible business and have some experience with insurance companies and giving evaluations. Each insurance company deals with things according to their whims it seems. However, one of the nice things about the big bad internet is that for many items determining value and replacement costs is easier than ever. I have seen auction closings, message boards sale and sold postings, dealers listings, etc. all be used to establish value. This becomes more difficult in things with some subjective value (artwork, custom guns). Not every Picasso is worth the same just as some Heinies will be worth more than others. Plus keep in mind, what they say they need for documentation now may very well be different when it comes time to pay out. On items that I feel shaky on (meaning ones that I worry the insurance company will screw me on), I keep a print out and a saved HTML file of any sale that would support my evaluation.
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